Ian Nimmo is an ISA-recognized – award-winning – engineering fellow. An expert in operational best practices and operator performance. Ian’s expertise covers human factors, control room management systems, operator user interface, situation awareness, and abnormal situation management. Ian founded and directed the Abnormal Situation Management Consortium where he developed best practices and guidelines to improve the operator’s ability to detect, respond, and manage abnormal situations. Ian received a multi-million-dollar grant to research and address control room operator situation awareness focusing on detection, response, and management of deviations and other abnormal events that if not managed properly & quickly, often cause equipment damage, downtime, & energy waste.